Privacy Policy

Last updated: 14-07-2026

This Privacy Policy explains how AD Labs collects, uses, shares, and protects personal data through our website and services.

AD Labs is the trading name of Alpha Digital Global Limited, registered in Hong Kong SAR under registration number 2939896, with its registered address at Hollywood Road 1, Suite 5F, Central, Hong Kong SAR.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • your name, business email address, telephone number, job title, and company details;
  • account, subscription, billing, and transaction information;
  • information you provide through forms, meetings, emails, and support requests;
  • campaign information, messages, responses, meeting details, and service-usage data;
  • technical information such as your IP address, browser, device, pages visited, and cookie identifiers; and
  • professional information about business contacts and prospects obtained from customers, public sources, professional networks, and commercial data providers.

Our services are intended for businesses. We do not knowingly collect personal data from children.

2. How We Use Information

We may use personal data to:

  • provide, manage, and improve our website and services;
  • create and manage customer accounts and campaigns;
  • research companies and relevant business contacts;
  • conduct and manage agreed business outreach;
  • process payments and administer contracts;
  • communicate with customers, prospects, and website visitors;
  • provide support and respond to enquiries;
  • protect our systems and prevent misuse;
  • analyse service performance; and
  • comply with legal and regulatory obligations.

Depending on the activity, we process personal data where necessary to perform a contract, pursue legitimate business interests, comply with legal obligations, or where consent has been provided or is otherwise required.

3. Customer and Prospect Data

Customers may provide us with information, accounts, instructions, contact lists, and campaign materials so that we can provide managed digital sales services.

Where we process personal data solely on a customer’s instructions, the customer is responsible for determining why and how that data is used, and AD Labs acts as a service provider or data processor.

For certain activities, including our own website operations, account management, security, business-contact research, suppression records, and service improvement, AD Labs may act as an independent data controller.

Customers are responsible for ensuring that data and campaign instructions supplied to AD Labs may lawfully be used for the agreed purposes.

4. Business Outreach

We may process professional information such as a person’s:

  • name;
  • job title;
  • employer;
  • business email address;
  • business telephone number;
  • LinkedIn or professional profile;
  • location; and
  • campaign interactions.

This information may come from public business sources, professional networks, customers, correspondence, or commercial data providers.

You may ask us to stop using your data for direct marketing or business outreach at any time by using the unsubscribe option provided, replying to the communication, or contacting us at service@alphadigital.ai.

5. Sharing Information

We may share personal data where reasonably necessary with:

  • employees, contractors, and affiliated companies;
  • hosting, software, AI, analytics, data, email, payment, and other service providers;
  • professional advisers, auditors, insurers, investors, or potential purchasers;
  • customers where the information relates to a campaign performed for that customer; and
  • courts, regulators, law-enforcement bodies, or other authorities where legally required.

These parties may only use the information for the relevant services, instructions, legal requirements, or agreed purposes.

We do not publish or disclose personal data to unrelated third parties without an appropriate reason.

6. International Transfers

AD Labs operates internationally and uses service providers in different countries.

Personal data may therefore be stored or processed outside your country, including in Hong Kong, the European Economic Area, the United Kingdom, the United States, and other locations where our team or providers operate.

Where required, we use contractual, organisational, or other appropriate safeguards to protect personal data transferred internationally.

7. Data Retention

We retain personal data only for as long as reasonably necessary to:

  • provide the services;
  • manage our customer and business relationships;
  • maintain suppression and opt-out records;
  • comply with legal, tax, accounting, and regulatory requirements;
  • resolve disputes; and
  • protect and enforce our rights.

Retention periods vary according to the type of information and why it was collected.

When information is no longer required, we will delete, anonymise, or securely restrict it, subject to legal and backup requirements.

8. Cookies and Communications

Our website may use cookies and similar technologies to:

  • operate essential website functions;
  • remember preferences;
  • understand website traffic and usage;
  • improve website performance; and
  • measure marketing activity.

Where required, non-essential cookies will be used only after you provide consent. Further information is available in our Cookie Policy.

You may unsubscribe from AD Labs marketing communications at any time. We may still send necessary account, contractual, security, payment, or service-related communications.

9. Security and Your Rights

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, or misuse.

No website, platform, or transmission method can be guaranteed to be completely secure.

Depending on the laws that apply to you, you may have the right to:

  • request access to your personal data;
  • correct inaccurate or incomplete information;
  • request deletion or restriction;
  • object to certain processing, including direct marketing;
  • request portability of certain information;
  • withdraw consent where processing is based on consent; and
  • complain to an applicable data-protection authority.

These rights may be subject to legal limitations. We may need to verify your identity before completing a request.

10. Updates and Contact

We may update this Privacy Policy when our services, technology, business operations, or legal obligations change.

The current version will be published on our website with the date of the latest update.

For privacy questions, requests, complaints, or opt-outs, contact:

Alpha Digital Global Limited
Trading as AD Labs
Hollywood Road 1, Suite 5F
Central, Hong Kong SAR
Registration number: 2939896
Email: service@alphadigital.ai