Privacy Policy 

 

This Privacy Policy applies to personal data collected, used, and stored by Alpha Digital Global Limited in connection with the use of our website and the products/services provided by us (hereinafter collectively referred to as “Services”). This Privacy Policy explains the types of personal data we collect from and about you and how we use, disclose, and protect that data as well as your ability to control certain uses of it.

Who is responsible for the personal data collected?

Your personal data is controlled by Alpha Digital Global Limited a company registered in Hong Kong, SAR with a registered office at Hollywood Road 1, Suite 5F, Central, Hong Kong SAR (hereinafter: “ALPHA DIGITAL”).

Which personal data do we collect?

In this Privacy Policy, your “personal data” means information or pieces of information that could allow you to be identified. For example, your name, address, telephone number and e-mail address. We collect personal data about you from a variety of sources, such as:

Information we collect directly from you

This is the personal data you provide us when using our Services. For example, when you create an account, purchase a product/service from our website or register for our newsletter. This type of information may include your name, mailing address, phone number, email address, credit card information and the way you use the Services.

Information we collect from your use of our website

We may use cookies and similar technologies to collect information when you use our website or interact with our online advertisement. This type of information may include your type of browser or device, details of the web pages you have viewed, links you clicked on and your IP address.

Employer

If we have a contract with your employer for the use of our Services, for example with regards to your Alpha Digital Program, it may be possible your employer provides us with your personal data such as name and email address, for us to register you for your Services and provide our Services to you.

Community

Our Services include the offering of a growth community. This is an open community. Please be aware that if you share personal information in your posts and comments this can be seen by other users.

How do we use your personal data?

We collect your personal data to provide you with the required services or information. The following are examples of how we may use the personal data we collect:

• Provide you (with information about) Services and products that you request from us.
• Manage your account.
• Do research and analysis to maintain, protect, develop, and improve our Services.
• Communicate regularly with you to inform you about our Services, updates regarding our terms & conditions and other information that may be of interest to you.
• Resolve consumer and/or product and services issues.
• Anticipate and resolve problems with any Services supplied to you.
• Improve your customer experience in our Services.
• Deliver customized content or advertising such as personalized offers for products and services that may be of interest to you.
• Participate in our online communities.
• Store your preferences for future interactions and communications from us.
• Prevent illegal activities, suspected fraud, and potential threats to our Services.
• Analyse the characteristics of our customers at an aggregated level and customer utilization of our products and services to understand customer and market needs, to improve our existing products and services, to design new products and services and for business development.
• Assist in the prevention and investigation of illegal activities and violations of our Terms & Conditions. 

Will we share your personal data with other parties?

We may disclose your personal data to retailers, service providers, facility managers, property managers and third-party integration partners, if needed to provide you with the services and products ordered or used via our Services. These parties shall process your personal data in conformance with a data processing agreement that we will enter with them.

We may also disclose your personal data:

• To our affiliates or subsidiaries.
• If we are legally entitled or required to do so (for example, if required to do so by legal proceedings or for the purposes of detection and prevention of fraud and other crime or as part of a security audit).
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others.

As much as possible, we will anonymize your personal data when shared with third parties.

Other than set out in this Privacy Policy, we will not share your personal data with any third party, unless you have given us your prior consent to do so.

Your personal data may be transferred, stored, and processed in The Netherlands, or any other country in which Alpha Digital (or its affiliates, subcontractors, or agents) maintain facilities. We shall not transfer, store, or process your personal data outside the EMEA Region. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

How do we protect your personal data?

The collection, use and disclosure of personal data is safeguarded by technological and organisational security measures with the objective to protect the personal data against loss, misuse and unauthorised access, alteration, disclosure, or destruction. These measures are continually improved in line with technological developments.

In particular: (i) we encrypt many of our services using SSL, (ii) we review our information collection, storage, and processing practices, from time to time to guard our systems against unauthorized access, and (iii) we restrict access to personal information to our employees, retailers, and all other parties we work with, who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

We will not retain your personal data for a period longer than necessary to fulfil the purposes for which it was collected for, unless we must keep it for legitimate business, tax, or legal purposes.

Your privacy rights.

You are entitled to know whether we hold personal data about you and, if we do, to have a copy of that information. Furthermore, you can request us to correct, update or delete your personal data in our records and/or inform us about any misuse of your personal data. You also have the right to data portability. You can also exercise your privacy accounts by logging into your account.

You can opt-out of continued information collection by our mobile application by adjusting the settings on your devices or by deleting the application entirely from your device.

We encourage you to keep your personal settings and personal data current and complete. If you have problems with viewing, editing, or deleting your personal data, please send us an e-mail at [email protected]

Newsletter

Through our newsletters, we may keep you informed of offers, promotional actions and other news. To be sure of your consent to receive newsletters, we use a double opt-in system: after you have given permission to receive a newsletter, we will send you an e-mail in which we will ask you to confirm your consent. You can stop receiving our newsletter by following the unsubscribe instructions included at the end of every newsletter.

Links to other websites and mobile applications

Our Services may contain links to other websites or other mobile applications. Please note that we are not responsible for the privacy practices of other websites or mobile applications. This Privacy Policy applies solely to personal data collected, used, and restored in connection with the use of our Services.

Modifications to this Privacy Policy

This Privacy Policy may be changed from time to time. If we make any substantial changes to this Privacy Policy and the way we use your personal data, we will provide appropriate notice to you. Please check our Privacy Policy frequently to stay informed about how we use your personal data.

The new Privacy Policy will be effective immediately upon posting. By continuing to access our websites or to make use of our products and services, you agree to be bound by the revised Privacy Policy.

Questions?

If you have any questions or comments about our Privacy Policy, please send us an e-mail at [email protected].